How I Negotiated a $39.99 Credit from Verizon Wireless
Following my 30% rate reduction at Time Warner Cable, I wanted to see if Verizon Wireless would discount my mobile phone bill to match the lower rates that MetroPCS now offers in NYC.
Since I’ve been a customer of Verizon Wireless for over 4 years, would they do anything just to make me happy? I learned some of these tactics from Ramit over at I Will Teach You To Be Rich.
The Pitch
- Its a recession
- My income is suffering
- I’m a loyal customer. I pay on time, every time
- I love Verizon Wireless service
- I really don’t want to move somewhere else, but I need to save the money
Long story short: I run through the pitch twice and the customer service rep offers me a month of service for free worth $39.99. Taking 15 minutes to make the call, they paid me $159.96/hr.
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